Shipping
- Orders placed Monday Friday will be shipped within 48 hours of being received.
- Orders placed on holidays and weekends will be processed on the following business day.
- Customers are responsible for paying all applicable taxes, duties and customs charges
- All orders are shipped from Prince George, BC, Canada
Refunds & Exchanges
Refunds & Exchanges
- Item must be unused, unworn and in original condition and packaging (if applicable) that you received within 30 days of receiving your purchase
- After 30 days we are unable to process returns or exchanges
- All garments are subject to inspection before a refund or exchange is approved
- Garments with stains (deodorant), strong odours or covered in hair will not be refunded or exchanged
- Before sending items back you must contact us and receive a return/ exchange authorization. Email us at orders@redneckclothingcompany.com to receive this. Include the following info: Name on the order, email, date purchased, reason for return
- Customers are responsible for all return shipping costs
- Return info and address will be in return exchange authorization
Refund policy
Our policy is valid for a period of 30 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 30 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.
Refund requirements
The following criteria must be met to qualify for a refund:
- Product is defective
- Product is not as described
- Product must be in original packaging
- Product must be unused
- Product must not be damaged
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Proof of purchase
To complete your refund,we require a receipt,purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.
Sale and clearance items
Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.
Shipping items
In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.
Returns can be mailed to: Redneck Clothing Company. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it,then we may reject a refund.
All refunds will be subject to a $5.00 restocking fee.
Contacting us
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to orders@redneckclothingcompany.com